SMS Terms & Messaging Policy
Last Updated: December 18, 2025
This SMS Terms and Messaging Policy describes the text messaging services provided by LessTime AI and how we communicate with you via SMS/MMS messages.
Summary: By opting in to receive SMS messages from LessTime AI, you consent to receive text messages related to our services. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time.
1. Program Description
LessTime AI provides SMS messaging services to support our customers and users with:
- Customer Care: Service updates, account notifications, and support communications
- Appointment Reminders: Scheduled call and meeting reminders
- Account Alerts: Security notifications and important account updates
- Service Notifications: System status, feature updates, and operational alerts
2. How to Opt In
Consent Language
When you opt in, you will see or hear disclosure language similar to:
3. Message Types and Frequency
Types of Messages
You may receive the following types of messages:
- Account verification codes
- Appointment and callback reminders
- Service status notifications
- Security and fraud alerts
- Customer support responses
- Important account updates
Message Frequency
Message frequency varies based on your account activity and preferences:
- Customer Care: As needed based on your inquiries and account activity
- Reminders: Typically 1-2 messages per scheduled appointment
- Alerts: Sent only when urgent action is required
On average, you can expect 1-10 messages per month depending on your usage.
4. Sample Messages
Here are examples of messages you may receive:
5. How to Opt Out
To Stop Receiving Messages
Reply with any of these keywords to unsubscribe:
You will receive a confirmation message and no further messages will be sent unless you opt in again.
After opting out, you will receive a final confirmation message:
6. Help and Support
For assistance with our SMS program:
- Reply HELP to any message for support information
- Email: support@lesstime.ai
- Website: https://lesstime.ai
When you text HELP, you will receive:
7. Costs and Carrier Charges
Message and data rates may apply. LessTime AI does not charge for SMS messages, but your mobile carrier may charge fees for sending and receiving text messages. Please contact your carrier for details about your messaging plan.
Carriers are not liable for delayed or undelivered messages.
8. Privacy and Data Protection
Your phone number and messaging data are protected according to our Privacy Policy. Key points:
- We do not share your phone number with third parties for their marketing purposes
- Your consent records are retained for compliance purposes
- Message content is stored securely and used only for service delivery
- You can request deletion of your data as described in our Privacy Policy
9. Supported Carriers
Our SMS services are compatible with major U.S. carriers including:
- AT&T, Verizon, T-Mobile, Sprint
- U.S. Cellular, Cricket, MetroPCS
- Boost Mobile, Virgin Mobile
- And most other U.S. wireless carriers
T-Mobile is not liable for delayed or undelivered messages.
10. Terms and Conditions
By opting in to receive SMS messages from LessTime AI:
- You confirm that you are the owner or authorized user of the mobile device
- You agree to these SMS Terms and our Terms of Service
- You acknowledge that consent is not a condition of purchase
- You understand that message frequency may vary
- You agree to notify us if your phone number changes
11. Changes to This Policy
We may update this SMS Terms and Messaging Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Continued receipt of messages after changes constitutes acceptance of the updated policy.
12. Contact Information
For questions about this policy or our messaging practices:
- Email: support@lesstime.ai
- Website: https://lesstime.ai